Refund Policy

Last updated: September 20, 2026

This Refund Policy applies to purchases of Medik Auction Radar licenses through our website.

1. Requesting a refund

Contact @Zmeyama and provide enough information to identify the purchase, such as the checkout email and, if available, the Paddle transaction or receipt reference. Do not send full card details.

2. Refund review

We review requests fairly, including duplicate charges, failure to receive or activate a valid license that we cannot resolve, and circumstances where a refund is required by applicable consumer law.

3. Digital product access

Medik Auction Radar is delivered digitally by license key. When reviewing a request, we may consider whether the license was delivered, activated or used, and whether a reported technical issue can be resolved. This does not limit mandatory consumer rights.

4. Approved refunds

Payments are processed by Paddle. Approved refunds are processed through Paddle and generally returned to the original payment method. Timing depends on Paddle, the payment method, and the customer's financial institution. Paddle may review a refund request before approval.

5. Payment disputes

If you believe a charge is incorrect, contact us so we can investigate. Refund processing may be affected while the same payment is subject to an unresolved dispute or pending adjustment.

6. Contact

Refund and purchase-support requests: @Zmeyama.